JD POWER 2019 STUDY NAMES PEUGEOT “MOST
DEPENDABLE BRAND” TITLE

Over 11,000 car owners have voted PEUGEOT the “Most Dependable Brand,” ahead
of key rivals, in the 2019 JD Power UK Vehicle Dependability Survey. PEUGEOT
ranked highest overall among all brands with the lowest number of problems
experienced, followed by Skoda in second place and Hyundai in third. The PEUGEOT
208 won the “Most Dependable Small Car” award, with the PEUGEOT 108, 2008
and 3008 each taking a podium place in their respective categories.

 

Peugeot Range

The study is one of the most trusted reliability surveys, with more than 11,000 drivers
rating their cars during the first 12 – 36 month period of ownership. Now in its fifth
year, it measures 177 problem symptoms across eight categories: vehicle exterior;
driving experience; features / controls / displays (FCD); audio / communication /
entertainment / navigation (ACEN); seats; heating, ventilation and air conditioning
(HVAC); vehicle interior; and engine and transmission.
Des Cannon, Managing Director at Gowan Distributors, Peugeot Importer in Ireland
said: “Long-term reliability and customer satisfaction has a direct impact on brand
loyalty. They are essential elements to grow any brand; conquest sales are
important, but retention is as important, to ensure sustainable growth.”
He continued: “The J.D. Power survey is one of the most respected ownership
surveys in the industry, so it means a lot to top the rankings, not just once but twice
with three further podium finishes. PEUGEOT is committed to building vehicles with
uncompromising quality and it’s wonderful to see happy, satisfied customers.”

208

PEUGEOT was handed the awards as part of the J.D. Power 2019 Award Ceremony,
held during carwow’s “accelerate live” event at the Science Museum in London on
9th May.